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FREQUENTLY ASKED QUESTIONS

Learn more about the awaited In the City Tote!

GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE GET TO KNOW THE TOTE



Frequently Asked Questions


View our FAQ below, if you have any additional questions, please feel free to message us via our contact page.

Cactus Leather is a Cactus plant based bio-material as an alternative to leather that is often distinguished from its competitors by its great softness and performance.
You can see how this beautiful material is made here

We accept Shop Pay that will allow for 4 no interest paayment installments. (Based on SHOPPAY policy and approval.) Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses

As a brand new label, our initial launch will be debuting in our core color: Obsidian (black). We are looking forward to announcing our expanding color offerings.

13-3/4" X 15" X 6" with a 6" rolled cactus leather handle drop

Caring for your Cactus Leather tote is easy!
As this product is highly organic to care for your skin:
* Use a soft clean cloth with water - if you feel it needs extra you may use shampoo diluted with water or a gentle liquid soap

Yes, we ship worldwide! All international order shipping costs vary on the destination and weight of order. Customer is responsible for customs, import duties, and other fees as established by their country. The customer/purchaser will pay the taxes & duties in addition with the purchase price of the goods.

When a product is marked preorder, it means we don’t yet have it in stock in our headquarters. Preorders are a way to guarantee you will receive an amazing new item that may not be ready yet! When you place a preorder, it won’t be shipped immediately to you. They will ship out as soon as they arrive at our location. All preorder launches will have detailed and completely transparent information on when you can expect your order to arrive!

As duties, taxes, and other charges associated with ordering products are implemented by each individual country, import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs are before making a purchase. AUDREY, the label is not responsible for any additional fees or custom fees your country imposes on retrieving your package.





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